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Symantec Platinum Support - Extended service agreement - replacement - 2 years
Symantec is committed to bringing you a comprehensive technical support solution that meets your specific needs. To do so, the company has created cost-effective options for all its customers whether they are small businesses to large corporations. This makes it easy for you to select a tailored support solution. Symantec Platinum Support is designed for organizations that require fast, around-the-clock access to support. Agents are available during normal regional business hours (M-F) and are also accessible after hours for critical business situations. This includes 24x7x365 web-based support options and the Symantec Security Response Alerting Service, so you will be the first to know when the next major virus or Denial of Service Attack (DoS) strikes.
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