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Symantec Gold Support Additional Language Support - Extended service agreement - replacement - 2 years - shipment
Gold Support is designed for an individual or a small IT department that operates a small to medium-size network and that requires consistent phone support during normal business hours. Gold Support includes unlimited access to a Symantec Enterprise Support Agent during normal regional business hours (Monday through Friday) with online support options available 24x7x365. Security Response Alerting Service is also available as an optional service, so you can be notified quickly when a major virus or Denial of Service attack (DoS) occurs. Technical support services are provided in English and several other world languages. All levels of Symantec technical support include support in English or one other available language. Organizations requiring multilingual services can purchase additional language support as an option.
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