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Quantum Rapid Exchange - Extended service agreement (renewal) - replacement - 1 year - shipment
For products that require repair during the term of this Limited Warranty, Quantum will arrange for shipment of a replacement product or part at Quantum's discretion on a Rapid Exchange basis. Calls received during normal business hours will be responded to the next business day. Calls received outside normal business hours will be logged during the next business day. This service covers ATL L500, tape drives (each), zone 1.
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