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Quantum StorageCare Installation Services - Installation - on-site
Quantum StorageCare Services offer a comprehensive range of enhanced on-site service and support options. Enjoy the peace of mind that comes with data protection and let StorageCare Services protect your systems from the negative impact of extended downtime. Would you like an expert to install your system right out of the box? When a Quantum product arrives at the customer's site, Quantum's StorageCare Installation Services include: inspecting the product for any damage that may have occurred during shipment, uncrating the product, rack mount kit, etc. and removing shipping materials, leveling and alignment (if applicable), attaching the product to the host device or network, exercising the product to ensure successful connection, providing product overview and proper handling instructions. This service features additional charge for GoldCare/PlatinumCare when two or more Quantum M2500 library modules connected by StackLink are installed in the same rack. Accounts for additional number of cartridges that are inspected at each SiteCare visit (standard GoldCare/PlatinumCare service for Quantum M2500 include up to 100 cartridges).
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