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Quantum StorageCare On-Site 7x24x4 Services - Extended service agreement (renewal) - parts and labor - 1 year - on-site - 24x7 - 4 h
Are you running your data center seven days a week, 24 hours a day? Do your applications get updated around the clock every day, as well as on weekends and holdiays? Are your data center personnel on call 24 hours a day? Is your Quantum product connected to critical pieces of equipment under 24/7 coverage? If you answered "yes" to any of these questions, this Quantum on-site service level is for you. It guarantees that you receive on-site response within four hours any day of the week, including Quantum and country holidays. It is Quantum's highest level of equipment service protection. This service covers ATL P2000 Additional Frame without drives, zone 1.
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