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Quantum StorageCare On-Site 7x24x4 Services - Extended service agreement (renewal) - parts and labor - 1 year - on-site - 24x7 - 4 h
Are you running your data center seven days a week, 24 hours a day? Do your applications get updated around the clock every day, as well as on weekends and holdiays? Are your data center personnel on call 24 hours a day? Is your Quantum product connected to critical pieces of equipment under 24/7 coverage? If you answered "yes" to any of these questions, this Quantum on-site service level is for you. It guarantees that you receive on-site response within four hours any day of the week, including Quantum and country holidays. It is Quantum's highest level of equipment service protection. This service covers ATL P3000/P6000 Additional Frame without drives, zone 1.
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