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PrimeSupport ServicePortal - McAfee PortalShield for Microsoft SharePoint 1 node - technical support - web knowledge base access - 1 year - 24x7 - level J ( 10001+ )
The PrimeSupport ServicePortal provides 24x7 self-support capabilities, delivering answers to your mission-critical product questions with just a few clicks. The PrimeSupport ServicePortal consists of a searchable, intelligent knowledge base of technical solutions, drawn from multiple Network Associates knowledge repositories. Also included are links to an extensive collection of technical documents and articles, product FAQ's and technical manuals that span the entire range of McAfee Security, Sniffer Technologies and Entercept/IntruShield product lines. (Please note - The majority of this information is provided in English language) The ServicePortal also allows users to submit questions or issues online, track and monitor cases, change their profile, and receive status updates of any open cases.
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