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PrimeSupport ServicePortal - McAfee PortalShield for Microsoft SharePoint 1 node - technical support - web knowledge base access - 1 year - 24x7 - level I ( 3001-5000 )
PrimeSupport ServicePortal provides 24x7x365 self-support capabilities, delivering answers to your mission-critical product questions with just a few clicks. The PrimeSupport ServicePortal consists of a searchable, intelligent knowledge base of technical solutions, drawn from multiple Network Associates knowledge repositories. Also included are links to an extensive collection of technical documents and articles, product FAQ's and technical manuals. The ServicePortal also allows users to submit questions by email if their answer is not found in the ServicePortal's technical resources.
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