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TSP Online Silver - 1 unit - technical support - e-mail consulting - 1 year
TSP Online is the brand name for Network Associates' technical support service for Total Solutions Providers: Value Added Resellers and Channel Partners. As a partner you have the option to provide technical support to your customers. If you choose this option Network Associates will provide technical support to you through the TSP Online Program. TSP Online provides Value Added Resellers and Channel Partners with access to the searchable, intelligent database of PrimeSupport solutions and links to technical documents, white papers and Frequently Asked Questions. In addition to this Network Associates provides you with a dedicated email box for email submission. You will receive proactive notifications on viruses as well as monthly newsletter of tips, tricks and various bits of news and information. Partners who provide their own technical support will find these technical documents invaluable. During business hours you can call the experienced Channel Support team for quick and effective solutions to your support issues.
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