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Novell Premium Service On Site Support - Technical support - maintenance - 1 day - 220 points
If your chosen level of Premium Service does not include onsite support, you may purchase that service option separately. Or, if you already have onsite support included in your Premium Service contract, you can easily purchase additional days of onsite support as you need it. Use the Onsite support option to augment your staff, to give you a Novell presence during specific projects, or for emergency onsite problem resolution.
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