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Symantec Platinum Support - Symantec VelociRaptor with full VPN 50 nodes - technical support - emergency pager access - 1 year
Platinum Support is designed for organizations that require fast, around-the-clock access to support. Support agents are available during normal business hours and also after hours for critical business situations. This includes 24 x 7 Web based support options and the Symantec Security Response Advanced Alerting Service, so you'll be the first to know when the next major virus or Denial of Service (DOS) attack strikes.
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