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SupportNow Basic Plan - Sybase Adaptive Server Enterprise technical support - phone consulting - 1 year - 24x7 - 4 h
The SupportNow Basic Plan provides quality technical assistance and new software releases for customers with less time-critical support requirements. With this annual offering, you'll have access to unlimited cases and the latest product enhancements. The SupportNow Basic Plan is available for all Sybase products. 24 x 7 telephone access gives you the flexibility of support coverage on an around-the-clock basis, ensuring you receive support when you need it. It also eliminates after-hours restrictions for critical Priority 1 issues. You can authorize two people to contact Sybase Technical Support. Moreover, you will receive software services, including the new enhancement releases with the latest features and performance improvements, as well as software maintenance releases to keep your projects performing.
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