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Symantec Platinum Support - Symantec Event Manager For Security Gateways (Group 1) ( v. 2.0 ) - 100 gateways - technical support (renewal) - phone consulting - 1 year - upgrade from Gold Support
Platinum Support is designed for organizations that require fast, around-the-clock access to support. Agents are available during normal regional business hours (M-F) and are also accessible after hours for critical business situations. This includes 24x7x365 web-based support options and the Symantec Security Response Alerting Service, so you will be the first to know when the next major virus or Denial of Service Attack (DoS) strikes.
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