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Symantec Platinum Support Additional Language Support - Symantec AntiVirus/Filtering for Microsoft Exchange technical support - phone consulting - 1 year
Platinum Support is designed for organizations that require fast, around-the-clock access to support. Live agents are available during normal regional business hours (M-F) and are also accessible after hours for critical business situations. This includes 24x7x365 web-based support options and the Symantec Security Response Alerting Service, so you'll be the first to know when the next major virus or Denial of Service Attack (DOS) strikes. A Platinum Support subscription covers all products within a specific product family, but only if those products are covered under a current Gold Maintenance or Upgrade Insurance subscription. Symantec provides technical support in English in all regions. Customers needing multi-lingual support may purchase the option to speak with Security Response Engineers in their local country language as available.
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