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Symantec Gold Support - Symantec Enterprise Firewall with VPN technical support - phone consulting - 1 year, English
Symantec is committed to bringing customers a comprehensive technical support solution that meets their specific needs. In doing so, it has created cost-effective options for all customers from small businesses to entire companies, making it easy to provide customers with a tailored support solution. The Gold Support is designed for an individual or a small IT department that operates a small to medium-size network and that requires consistent phone support during normal business hours. Gold Support includes unlimited access to a Symantec Enterprise Support Agent during normal regional business hours (Monday through Friday) with online support options available 24x7x365. Security Response Alerting Service is also available as an optional service, so you can be notified quickly when a major virus or Denial of Service attack (Dos) occurs.
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