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VERITAS Extended Support - Volume Manager for Windows 2000 Server ( v. 3.1 ) - technical support - phone consulting - 1 year - level B
No matter where in the world you are, VERITAS Vsupport is available for you. VERITAS globally distributed support centers use the latest available technology to track communications and responses to issues. Vsupport services exist to increase your competitive advantage and business viability by helping you avoid unnecessary downtime and optimize the deployment of VERITAS solutions in your operation. With Vsupport Services, you choose the level of support that best fits your needs. The support offers different annual contracts at various levels of service and can be upgraded easily to meet your changing needs. Vsupport Contract Vs2 is for businesses that have an increased need for uninterrupted availability of their data and require responsive support around the clock. Usually, these will be single-location, homogeneous environments that run workgroup servers and multiple databases together with VERITAS products. This support includes Follow-the-Sun Problem Resolution Engineering (severity 1 & 2).
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