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Symantec Platinum Support - Symantec Enterprise Security Manager Server Agent ( v. 6.0 ) - technical support - emergency pager access - 2 years - 30 min
Platinum Support is designed for organizations that require fast, around-the-clock access to support. Agents are available during normal regional business hours (M-F) and are also accessible after hours for critical business situations. This includes 24x7 web-based support options and the Symantec Security Response Alerting Service, so you will be the first to know when the next major virus or Denial of Service Attack (Dos) strikes. This Platinum support is intended for Symantec Enterprise Security Manager Server Agent 6.0 that works under Novell NetWare.
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