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VERITAS Basic Support - Backup Exec for Windows Small Business Server Premium Ed ( v. 9.1 ) - technical support - phone consulting - 1 year - business hours - upgrade from Backup Exec for Windows Small Business Server Std 9.1 - level D - 10 points
VERITAS Basic Support is for small businesses that need consistent, basic support with timely software updates. Customers include small offices and home offices with a limited number of users, running a single server with one or two VERITAS products licensed where continuous uptime is not required. No IT activity is likely to take place after regional business hours.
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